TSB apologises after customers complain of online banking 'data breach'
Some customers say they can view other people’s accounts through app after bank completes technology upgrade
TSB has apologised to customers who could not access their accounts through the company’s app and online banking service on Sunday night and Monday morning.
A number of customers complained of a “data breach” and said that they were able to view other people’s account information through the app.
The problems came after TSB carried out planned upgrade work to its technology over the weekend. The bank had warned that some services would not be available from 4pm on Friday to 6pm on Sunday but customers found that problems persisted beyond this, leaving them locked out of their accounts.
Read more Major companies pull advertising from Facebook over data breach One customer told the BBC that he had been credited with a large sum of money that was not his once he managed to get back into the app.
“My balance, because of my overdraft, is in minus, but my balance was showing a..